update 824146 problems

  bpdbyron 19:49 12 Sep 2003

I have gone to the update site to try and do this update and it errors out with message "The following items failed to install. To try installing them again, click Review and install updates, and then click Install Now again". I have downloaded the patch and it errors out with message ?Windows could not verify the integrity of the Update.inf. Make sure the Cryptographic service is running on this computer. I have done this with firewall disabled. Does anyone have a clue why this is happening?

  the lone cloner 21:44 12 Sep 2003

have you looked at click here there are articles on that site re updates which may be of help to you.

  jeremyb 23:29 12 Sep 2003

I'm sorry did you say you downloaded the patch installer to c: and installed it manually? It can be downloaded from click here

  bpdbyron 00:50 13 Sep 2003

Thanks for the help everyone. The suggestion I used was below.

Suggestion 1
This can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either renaming C:
\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to complete

I Just renamed the folder.

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