Unwanted adverts on hotmail account

  westgolf 10:50 10 Jul 2013

My Hotmail account has lost a quarter of the top of the Inbox page to an advert that says;Codecs are required for this program & there is an option to download - which seems very suspicious ? Can anyone please advise how I can remove the unwanted advert.The advert also appears on my Hotmail Calendar page & prevents me from seeing a full month. I dont want to download & get problems ! Many Thanks.

  Nontek 13:00 10 Jul 2013

If your OS is XP (for instance) Google for Latest XP Codecs, then download and install from any site you choose. The messages should then stop. - same applies for whatever OS you have.

Everybody needs up-to-date Codecs.

  spuds 13:04 10 Jul 2013

Nontek beat me to it.

At present I seem to get annoying messages about Shockwave anf kill page :O)

  spuds 18:39 10 Jul 2013

Took three+ minutes to download that response?.

  spuds 18:43 10 Jul 2013

Don't know what happened above, I posted that response some time ago, at about 1.08PM?.

  Nontek 20:10 10 Jul 2013

Maybe the Friday Gremlins have moved to mid-week LOL ...

  westgolf 06:56 11 Jul 2013

Thanks for the info.OS is Vista.I have downloaded the Codecs updates as described but it hasn't changed anything.Any further ideas please ?

  michaelw 09:08 11 Jul 2013

Download install ADWCleaner click here and read the running instructions on the download page.

This is what worked for me with the same problem.

  westgolf 09:00 14 Jul 2013

Sorted now & well pleased,Thanks for the ADW cleaner.Brilliant !

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