Unexpected changes to Printer default settings

  Teilo 15:57 19 Nov 2003
Locked

Form filling software was loaded recently and now printed output (ex WORD on Windows XP Home system) appears slightly condensed with vertical scale not corresponding to WORD vertical scale.

I have noted that paper settings on printers (HP 1300 and HP officejet 1150C) had changed to Letter and have changed these back to A4.

However text still appears to be condensing to a Letter paper size.

I also note that on closing down XP, I now get a Dialogue Box entitled "End Program - hpcmpmgr.exe" with message 'ending program - please wait......'.

Any ideas please how to restore printers to A4 printing and hopefully also remove closing down message.

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