unable to send email with outlook express

  johnnyroper 19:14 10 Oct 2006

hi all
ever since i went to bt broadband i have been unable to set my old uk online email to work on outlook express i have altered various settings and it will recieve but not send
i just get an error box saying message could not be sent because 1 of the recipients was rejected by the server,server response 550 relay not permitted port 25 secure [no server]error 550 error number 0x800ccc79
any help from someone who knows what all this means and how to resolve it is most appreciated

  STREETWORK 19:30 10 Oct 2006

Rejected by the server usually means that the email address does not exist...Check the address you are sending it to, remember that it is case sensitive...

  Fruit Bat /\0/\ 19:31 10 Oct 2006

try click here

may help

  johnnyroper 19:47 10 Oct 2006

hi streetwork and fruitbat/\0/\ i tried what you both suggested i have tried to email a known active address but it still comes up the same error message
thanks for the advice anyway

  eedcam 22:25 10 Oct 2006

Have you by any chance changed your address if so check that is what is in the 'From box' it has a habit of sometimes using the old one

  Ashrich 22:32 10 Oct 2006

As it's an " old UK Online address " has it been cancelled ....or sometimes ISP's don't like mail being sent through someone elses servers , to stop spamming . If you had a monthly uk online account and have cancelled and have stopped paying for it , they will probably have closed it down .


  johnnyroper 15:38 11 Oct 2006

thanks for the advice eedcam and ashrich i have tried what you said and checked from box all is ok,the uk online account was a pay as you surf account i can access it ok from uk online home page so it is probably them blocking me sending from bt

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