Unable to re-install after crash

  Scubaman 16:17 20 Mar 2018
Locked

I upgraded from win 7 to win 10 some time ago and I had a system crash last week. I was able to recover win 10 and keep my files, but not third party software progs. I re-installed office but when I tried re-installing my PhotoPlus 11 software I keep getting a message, "The installation for Serif PhotoPlus11 is unable to begin due to and existing system reboot request being detected. Please reboot your computer and restart installation. I have done this several times but keep getting the same message. Anyone got any ideas please?

  difarn 17:15 20 Mar 2018

I came across this - it is an article from 2009. Don't know if it will help.

click here

  Forum Editor 17:24 20 Mar 2018

Just to be sure - you are using the 'restart' option, not shutting down your computer and starting it again?

If you have tried restarting, and it doesn't help, take a look at this.

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