Unable to open files saved from Internet

  lightfeet 22:11 30 Jan 2005

I am having problems opening files saved from the Internet, including those saved from this Forum. When trying to open the files the option to connect to the Internet is displayed & when this is closed to work off line I receive the dreaded “Internet Explorer has encountered a problem & needs to close – Tell MS about the problem”. The Data Report Contains

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: mshtml.dll
ModVer: 6.0.2900.2523 Offset: 0012bb57

Has anyone any ideas on how I can establish what is causing this & how to correct it? Many thanks

  VoG II 22:15 30 Jan 2005

Try a repair click here

  GaT7 22:35 30 Jan 2005

See click here if the repair doesn't solve it. G

  lightfeet 23:57 30 Jan 2005

Golly fellas you're all getting quicker - first reply received 4 minutes after posting query! This must almost be a record.
Have run a Repair as suggested by VoG™ which appears to have cleared the problem.
Thanks VoG™ & Crossbow7 for such prompt assistance

  VoG II 00:00 31 Jan 2005

Sorry, we normally aim to answer within 60 seconds.

Anyway, you are sorted which is the main thing!

This thread is now locked and can not be replied to.

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