Unable to heard when using Skype

  ponytail 17:07 10 Oct 2014

Not sure what the problem is but just tried talking to my cousin in Ireland using Skype.She could see and hear me and I could see her but not hear her.I have been getting a message lately saying skype has stopped working.Tried the echo test but no sound and this has always worked.Mic is plugged in ok any ideas thanks

  ponytail 17:09 10 Oct 2014

Apologies got it wrong my cousin could not hear me only see me

  john bunyan 17:48 10 Oct 2014

It would help if you stated on what machine you tried Skype - Laptop, tablet. desktop or what?

  Woolwell 18:06 10 Oct 2014

"Tried the echo test but no sound" - No sound from Skype telling you what to do or you couldn't hear your own voice?

Probably you couldn't hear your own voice. In Skype go to Tools - Options - Audio Settings and check that your mic is selected and that when you speak the volume moves with a green bar.

  ponytail 07:05 11 Oct 2014

It was on my laptop and i feel a bit of a idiot because the reason I could not hear anything was because the volume was turned down on my laptop but still dont know she could not hear me

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