Unable to flag emails in Outlook 2003

  pauljb 15:29 04 Jun 2008
Locked

We have a user that is unable to flag public folder messages in Outlook 2003. He is able to do that on folders within his own mailbox. When right clicking on the message that needs to be flagged, she gets the usual menu to select the colour of the flag, default flag, etc but once the selection is made the flag on the message stays grayed out.

Please help.

Thanks in advance

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