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Unable to find ink levels on printer

  ponytail 14:07 30 Jun 2020

My wife has a HP Deskjet 2540 series printer and she thinks it may be out of ink but I cannot anywhere to check the ink levels.There is not a screen on the printer so I thought to go into the printer properties but cannot find ink levels.She is now printing from mine as that is ok now but would love to check the ink levels on her printer.

  alanrwood 14:33 30 Jun 2020

Usually the HP installation software installs a monitoring utility which does that. Install the latest version from HP website not the driver from MS which is only a portion of the software needed to print.

  ponytail 15:14 30 Jun 2020

I have the software which came with the printer

  alanrwood 15:25 30 Jun 2020

Try downloading the latest driver/software from this link.

click here

  alanrwood 15:26 30 Jun 2020

Remember to pick the correct 32 or 64 bit version and the full driver not the basic one.

  x13 16:45 30 Jun 2020
  martd7 21:09 01 Jul 2020

Ponytail

On the desktop click on START

Scroll through the Apps list until you get to H

Look for HP,not HP Smart

Click HP,choose HP Deskjet Series and the window will open and you can see the HP Printer Assistant which shows the Ink Levels along with other Print options

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