Unable to access the Internet

  BabyOp 19:44 17 Dec 2003

Not me obviously.

My friend is running XP home and is unable to access the Internet. He just keeps getting the following error :

Cannot load the Remote Access Connection Manager service.

Error 711: A configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.

When you run diagnostics over the modem it finds it and doesn't report any errors.

Anyone seen this before ?

  VoG II 19:59 17 Dec 2003
  BabyOp 20:10 17 Dec 2003

Thanks for the quick response VoG. I have tried to call him but he's out at the moment so I'll reply as soon as he's had a look.

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