Unable to access CD-ROM Drive

  frager 12:59 06 May 2004

Four years ago I gave my sister my old computer, bought in (1996) running Windows 95.

Recently it booted straight to "It is now safe to turn off your computer"
and was unusable.

I ran Norton Disk Doctor for Windows 95/98 and found several damaged files
which were repaired.

When I rebooted I get an error message saying that Windows needs to be
reinstalled because c:\windows\system\shell32.dll is missing.

Unfortunately I cannot access the CD ROM Drive and I have lost the floppy
that came with it.

We have the original Win95 disk

The cd-rom drive is a VUEGO Model No 665A-004 (6 speed)

I found a driver for Vuego 685A - 144.

The program I downloaded is 610a211.exe which I have on a 3.5 floppy.

Should this work on the 665 model?

Is it now just a simple matter of booting to DOS , running this program and
then reinstalling Windows 95?

My sister is a two hour drive away and I would like to have all information
before I undertake the trip.

Any comments would be appreciated.


Apologies if this post is too long.

  johnnyrocker 13:12 06 May 2004

try a system restore ie i think in safe mode it is something like sfc /scannow and it comes up with a few last good boot dates, pick one from prior to the problem occurring.


  expertec 13:16 06 May 2004

johnnnyrocker, this is windows 95, no can do that ;-)

frager, download this file click here run it and create a boot floppy. Boot up her computer from the floppy, you will get a command prompt and you will be able to access the CD-ROM drive from there. Go to the CD drive by typing D:\ (Or whatever letter the CD drive is) then type setup.exe

  expertec 13:16 06 May 2004

and press enter

  expertec 13:24 06 May 2004

That will re-install windows 95 over the old copy and it should work again ;-)

  johnnyrocker 13:33 06 May 2004

oops sorry thinkin of 98 (reminder must read posts more thoroughly;))


  frager 14:22 06 May 2004


Firstly, thanks for your reply
I will not be able to try this until the weekend.
The last time I was there I booted into command mode. I tried every letter of the alphabet to access the CD-Rom drive, but of course was told that each letter was an invalid drive letter.
The old computer has a second hard drive partioned into D, E and F.

There is a Rem line in the Autoexec.bat file (which I don't have in front of me -dictated over the phone by my sister who is not very computer literate):
Rem By windows setup - c:\windows\command\mscdex.exe/D:MSCD000.
What does this mean?
Will I be able to use G as the drive letter for the CD Rom Drive after following yur suggestions?

  expertec 14:30 06 May 2004

yes, you should

  frager 16:14 13 May 2004

Thanks to all those who replied.
Just to say that I succeeded in reinstalling Win95 and the computer is up and running.
I had to reformat the hard drive.
I have now only 16 colours and 640 x 480 resolution. Is this a function of the video card or of the monitor?
I will post this question in new thread if I cannot find an answer in the archives.

  expertec 16:47 13 May 2004

I think you need to install drivers for the video card

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