UMAX Scanner

  drumlin 21:46 22 Sep 2004
Locked

Having had to install a new hard drive and Windows ME my UMAX Astra scanner no longer speaks to the software (Vistascan V3.10).

According to the device manager I do have a scanner attached and the test is positive. The software seems to exist but will not apeak to the scanner. Have I failed to configure something ? Or is re-installing the scanner the best option??

Thanks.

  spuds 22:20 22 Sep 2004

Re-install from new and check if new drivers are available.Make sure that previous installation is completely removed, before re-installing.

Is the scanner USB connection direct into the computer or via a hub device, self-powered or otherwise.

  drumlin 19:34 23 Sep 2004

Spud

Thanks.

The scanner is connected to a hub - but I've tried linking it directly to the computer. Looks like I'll have to uninstall/reinstall.

Cheers

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