my mates pc has been locked by a scam ukash. its running windoes xp and uses kaspersky pure security. i know i have got to boot up in safe mode and scan with kas pure how do i do this in xp.
also i have kaspersky 2013 on my pc running w7. i have downloaded kaspersky rescue disc [iso file] which is the best disc to use cd/dvd and how do i cpoy it in w7.
Jock1e, that was a totally different scenario, the Kaspersky Rescue Disc 10 is totally safe and is the best way of eradicating this ransomware. You have to run Malwarebytes AFTER booting with the Kaspersky disc.