twain scanner problems on xp

  LABRAX1 16:04 12 Jan 2003
Locked
  LABRAX1 16:04 12 Jan 2003

I get the following error message when trying to import scanner image into photo shop
"THE INSTRUCTION AT "0x0d47595a" referenced memory at "0xf1f0efee".The memory could not be "written".Click on OK to terminate the program"
Ihave just installed twain drivers for the epso perfection 610 on a new xp system.The scanner worked fine on my old 98se.
System device manager indicates no problems.

  Ironman556 22:56 12 Jan 2003

Have you tried downloading the updated drivers from the Epson website? There's probably some for XP out.

  LABRAX1 23:00 12 Jan 2003

Thanks ironmann.I have up to date drivers-I managed to get scanner running by reinstalling drivers with norton av & internet security disabled.

  Hunte® 23:15 12 Jan 2003

NAV will have been the problem. Whenever drivers are installed it is important to make sure any AV software background scanning is disabled.

  Legolas 23:49 12 Jan 2003

I had a problem running my USB Scanner and USB BROADBAND modem together under XP If you are using the two together this might be causing a conflict.

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