I have my Mum's 7 year old Acer Aspire 5732 Vista Home Premium and Im trying to perform a fresh install with what I think is a Vista installation DVD (It is a blank DVD that I think I downloaded and burned a Vitsa 'Recovery' image on to). I get to the point of choosing which language, keyboard type, etc, then to the stage where I get the option to input the key, I chose to bypass this for now, then I get hit with the following message:
Installation was canceled
Windows cannot open the required file D:\Sources\Intsall.wim. The file does not exist. Make sure all files required for installation are available and restart the installation. Error code 0x80070002
Normally with Acers recovery is access by the start menu under Acer. The advantage with Acer is you are not restricted to the number of backups you can make.
Recovery partition is well hidden, unless its been deleted, such as using Incorrect copy of Vista,( the correct one would have used the already registered OEM not asked for a number )which may well have formatted the system. With the correct Acer Disc the COA on the laptop will work as the COA will be the Correct OEM number others may not work.
The Acer site will give you the correct drives, however I think you may well end up with a doorstop
As for Median you can normally get a set of recovery discs for a small charge
Thank you all so much. The laptop is now successfully back to it's factory settings and seems to not need any drivers, etc, just needs to get rid of the bloatware and install the various antivirus, etc.
Can i ask what you mean by 'End up with a doorstop'?
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