have just purchased a new authentic xp home to install on my new desktop using outlook express to install an internet connection, connection failed and after exhausting checks of my settings with my isp they conclude that the fault lies with outlook express (and this time I believe them) I contacted microsoft but they refused technical help unless I paid £46 on top of the £70 I paid microsoft for the os disk! Can anyone suggest how i can get mozilla firefox and thunderbird onto my new computer without using outlook express? I have access another computer that does work,some way of copying over perhaps?
Try .Control Panel.Internet options.Programs. make sure Internet Explorer is the default web browser.Apply ok. Is your connection by wireless or ethernet.And what ISP are you using. Is there anything on your computer that actually connects to the Internet. Maybe look into device manager to see if any yellow exclamation marks beside any of your programs.