Trouble installing Zone Alarm

  webber_man 22:55 01 Oct 2003

I am having problems installing Zone Alarm on my system running Win XP. The error message that comes up says that i need to shut down thr TrueVector service before the instalation can complete - but i have no idea how to do this!

Does anyone know?


  mark500 23:05 01 Oct 2003

Press CTRL-ALT-DEL and click the services tab. Then shut down TrueVector from there.

  webber_man 12:39 02 Oct 2003

...Cheers mark500 - but that didn't work.

I closed down what i could but couldn't even find the TrueVector service running anywhere.

I have looked at by other pc running ZA and cant find any clues there either. Im guessing there's a conflict between XP and ZA as XP has its own firewall? Have searched these forums but still no joy as to what i need to do.

Any other advise would be appreciated.


  christmascracker 12:55 02 Oct 2003

Check that the XP firewall is off -In network connections right click your connection then the advanced tab.

In my task manager with ZA on vsmon.exe and zonealarm.exe are running


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