trogan please help

  ozzy 123 21:37 26 Feb 2004
Locked

Hi thanks for reading this
i got a virus warning from norton antivrus2002 earlier today i took the action advised by nortons web site to eridacate it. i think it was a trogan virus. I deleted all cookies and offline content then dissabled system restore.
i was then prompted to start in safe mode and scan my drives with norton. which i did and no infection was found. i then started my pc in normal start up mode but an error message appears on start up saying
RUNNER ERROR
INVALID BACKWEB APPLICATION ID 4448364.
please help. what can i do to cure this problem
i am running on windows xp home.
many thanks ozzy...

  cycoze 21:51 26 Feb 2004

Have a look click here , there is a list of programs/software it could have come with about half way down the page.

  AL D. 21:55 26 Feb 2004

try backing up your registry, then search for the file you mention ( 4448364 EXE )in your registry and remove it,or run something like a registry cleaner and see if it removes it for you.

  cycoze 21:58 26 Feb 2004

If it is from a known source ie Kodak , you may have to use msconfig deselect the backweb program , which will hopefully stop the error (thats if you dont use it to update).

If you use it then you will have to re-install your software.

  VoG II 22:05 26 Feb 2004

Spybot will remove Backweb click here

  ozzy 123 22:35 26 Feb 2004

hi
i did a search from start menu for back web and it pulled up the back web error so i deleted it from there and i think it worked. ive used my pc for about hour and it seems to be running ok.
i never thought of using spybot ive got it on my pc and use it all the time. i just started flapping and went into panic mode.but thanks to all your help my system seems to be ok.
many thanks once again keep up the good work.
ozzy...

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