Transferring from easyspace to Heart

  jacobjohn7 13:18 24 Mar 2009
Locked

Dear members.
my hosting package is about to expire with easyspace, I have looked at transferring my domain name to heart, but on looking to do so within easyspace they have stated that there is an admin charge of £15+vat to transfer an (domain?) account away. any experience of this, i was thinking that if my hosting expires in april, then I am not liable to the one off charge?
Any help appreciated.
Thanks
John

  jacobjohn7 13:34 24 Mar 2009

cheers MAJ, that is absolutely crazy... it does not sound legal to me.

  Forum Editor 16:54 24 Mar 2009

although it always strikes me as a little bit mean - it takes no time at all to retag a name to a different host.

The fact is, your hosting account is an entirely separate matter from your domain name, as MAJ points out, and the company can make the charge if they wish - you have no option but to pay it if you want the name retagged.

  jacobjohn7 22:04 26 Mar 2009

thanks for idea HT... any idea how to point it to Heart.. where abouts to do it etc.. sorry but will have to find it myself, as I cant see them helping me out any on that one.. cheers

  Forum Editor 23:44 26 Mar 2009

surely you can transfer your domain name out to a new host yourself, can't you?

Just edit the Nameserver details for the domain, and wait for the transfer to complete, which it will normally do within 24 hours.

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