I had been trying to restore my hard drive using Acronis Recovery but it failed each of my two backups. I tried each three times but got same response. Acronis had, however, wiped my hard drive and so I had to carry out a Clean install (and am still doing it). Despite the Recovery failure, I can access the folders and files on the backup which is on an external hard drive. This I am doing but it is a very slow process doing the transfers by way of copy/paste. I want to try and retrieve my email data - addresses, files etc (Windows Live Mail) - and get them transferred over to my clean installed PC. I do not know whether this is possible because I am not transferring from one PC to another. Can this be done? I shall very much appreciate any support you able to give. I am running Windows 7 Home Premium.
Have you tried creating a folder on your newly installed pc called "transfer from old pc" or something similar, then highlighting the folders/files that you want to transfer and using the "copy to" and choosing the hard drive of your PC.
There is a way in which you can use copy to or move to from your external hard drive to your PC. Have a look at this article explaining how to do this.
It is difficult to identify the folder/files to be exported/transferred from the external hard drive. If it were a PC I could do as you say - ie give instructions to export the files to an empty folder and then Windows/Live Mail takes care of this. But I cannot give instructions to the hard drive(because I cannot open the Live Mail program on the external drive) and I cannot find the relevant files to copy/paste, even if that is possible.
I appreciate your help. I've tried X:\Users\AppData\Local\Microsoft\Windows Live Mail but once I get to Users/AppData the next I get is LocalLow and there is nothing in that file. I have tried it on my actual PC and after Users, a folder comes up showing three files but none of them is Local(not even LocalLow). I am unable to take things further it would seem.
Thanks difarn. I always have "view all files" but on the new install forgot to check. I have now located various files in my External Drive in the folder Windows Mail. None of them carries a clue as to which I need to import but I'll try experimenting & let you know. I will hold fire on trying RECUVER for the time being, thank you.