Tp link Router help need please

  Jay260873 18:12 31 Jan 2018
Locked

I am with talktalk fibre and use there rubbish router. I have bought a tp link ac1350 archer c60..i connected the cable and started router up. I tried everything setup wizard..but says unplugged..so I put cable back in talktalk router and it still works..so what am I doing wrong..asked talktalk abd they said I can't use other routers apart from there's.. please help me otherwise I wasted 50 quid..thankyou

  Secret-Squirrel 09:37 01 Feb 2018

Sorry to disappoint you Jay but the router you bought will never work. For your TalkTalk fibre service you need a router that has a built-in "VDSL modem". There are plenty of TP-Link models that incorporate said modem for fibre use.

.......otherwise I wasted 50 quid.........

Not necessarily. You may be eligible for a full refund if you send it back in its original state. Amazon have a very good returns policy so you should be in luck if you bought from them.

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