Tower motherboard template missing...HELP!!!!

  SpyMan²°°­­³ {:o)){--< 11:30 28 Apr 2003
Locked

I have just come to fit myself a new mobo and as i was fitting it in the tower i noticed that the template on the tower that fits round the outlets of the motherboard was different...i looked in the new mobo box and it wasn't there.

So i phoned the shop and he said they don't sell them...i should have got it with the tower.

HELP!!!!

I can't fit the motherboard until this has been sorted.

My original mobo was a KT4 ultra...the new one has the game port and sound outlets in a different place.

Where can i get a template...should it have come with the new mobo

  BrianW 11:55 28 Apr 2003

He is wrong, every board has a different layout for the back plate and you would normally expect the insert to come with the motherboard. It may be worth having another go at the shop where you purchased the board, face to face (get them to open another box and show you that the back plate is not included). I have known a dealer to resolve a problem with a previous customer by removing bits from one box and then selling the box to the next customer - minus some of the key bits! If not, contact the motherboard maker or visit a local Computer Fair. Hope you get it sorted,

  Paranoid Android 12:45 28 Apr 2003

Yup - should be with the mobo. Maybe the term 'template' confused your dealer. Try again. Try harder. Get mean.

Marvin.

  DieSse 12:55 28 Apr 2003

Some motherboards have them - some don't. usually the ones with unusual layout have them - but this isn't a cast iron guarantee. Most small assemblers have a stack of them - I know I have - but it'll take some time to get to you from Spain, even if you can describe it accurately enough. Have a word with a local assembler and ask nicely.

  Paranoid Android 13:03 28 Apr 2003

I've never bought a mobo that came without a back plate - I guess I've been lucky!

Marvin

  DaddyBear 13:57 28 Apr 2003

Some mother(board)s do 'ave 'em!

Ooh Betty....

Apologies once again ;o)

DB

  hgrock 14:15 28 Apr 2003

it should be with the box take it back, and say backplate not template a bit confusing that

  pj123 14:26 28 Apr 2003

Yes, "template" baffled me as well. All the ATX cases I sell have a backplate fitted but included is a separate backplate that can be inserted which has "text" for the connections rather than "symbols"

  spikeychris 14:27 28 Apr 2003

:o) LOL

  spikeychris 14:32 28 Apr 2003

Sometimes back plates come with motherboards, sometimes they come with the case.

  SpyMan²°°­­³ {:o)){--< 14:55 28 Apr 2003

Well...I went back to the shop and told him that without the "back plate' the mobo is no good to me and that i want my money back. He suddenly produced a back plate and wished me well.

THE END

Thank You everyone...if it wasn't for you guys..i wouldn't have had the 'balls' to go back to the shop.

Regards
Graham

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