Trying to do an update of maps om Tom Tom sat nav via their tool TomTom My Drive Connect ; logged in as needed and selected required updates; problem is their program is constantly failing and crashing ;plus once you start the process all you original maps are gone!! Mt y question is has anyone had a similar experience with the my Drive Coonect ap? Sad part is I now have to go and buy a new sat nav!! Any clues anyone or is their ap in your opinion ..useless? Of interest I am on a new build Windows 7 with all updates on; any help or info appreciated
I have used My Drive and had exactly the same problem.
I spoke with TomTom helpline and they advised resetting as per click here also click here this did not appear to work and TomTom advised to leave the TomTom for 48 hours and it would function correctly. I did think that that was a load of codswallop but after 48 hours the TomTom was back to being fully functional.
You could always contact TomTom helpline who are very good.
"Maybe your one is on here that updating has been stopped."
The ones that have ceased to update are the ones that used TomTom Home which was based on Windows.
The newer version, TomTom My Drive, is based on Linux and is the biggest load of carp going. Frequent updates of map changes (Not full map updates) and speed cameras used to take about a minute on the old system and now take upwards of 12 minutes for a total file size of around 5MB. Yes they do fail more often and when they do there is not a simple restore function as in the old system. I will be going Garmin next time when they cease to support my Go 6000.