I recently switched from Broadband only with Tiscali to the package including telephone line rental.
The switch happened when I was on holiday. I came back to find the phone line was dead. After calling Tiscali they fixed the telephone line within 24 hrs.
The broadband line however still does not work. I am connecting via a wireless router- have checked all connections, including resetting the unit but no joy. The Status/ADSL light constantly blinks.
Have had no internet now for 5 days. I have called Tiscali 3 or 4 times now, each time I get a random person in their call centre who asks me the same questions. Having finally convinced them its not a problem with my router/connections I have been told that they have pased the issue onto second line support & its likely to take between 48-72 hours to resolve.
I dont think they actually know what the problem is! Am seriously losing the will with them.
I am assuming that it is infact a problem with the line...are they any other checks I should do?