Can anybody please help, Got a laptop for xmas. I have been having trouble when being on the internet. After a few minutes I get the following message: The system is shutting down The shutdown was initiated by NT AUTHORITY\SYSTEM windows must restart because the remote procedure call was terminated unexpectly I have norman antivirus installed on the laptop. When I have scanned I get the following message: C:\windows\system32\TFTP2080 Damaged File Anybody know what it means and what to do next?
You have got the Blaster virus.First Start, Run and type shutdown -a and click OK. This will give you more time. Next, get the MS Patch. Without it you'll be reinfected every time you connect: click hereThen run either Stinger click here or the Norton removal tool click here
and update av definitions.johnny.
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