I'm applying for an IT Technician job with Currys and there are some wonderful IT Questions which have got my brain going wondering if you can help:
The following marked * is what I'm going along with.
Customer's hard drive has become faulty and cannot be read. There is a clicking noise coming from the hard drive. Which of the following is definitely true?
The data is there but has become corrupted * The data is completely gone The data can be read from another computer The data can be recovered using data recovery software The data may be retrievable by a specialist
The computer boots into Windows but the colour depth and resolution are set really low and cannot be adjusted. What would you do?
Change the resolution in Safe Mode * Replace the graphics card Boot into VGA mode and change the settings Reset the monitor to factory defaults Reinstall the graphics card driver
When you hear clicking from a Hard Drive it means that computer is trying to read it but cannot do so. This could be master boot record or Drive as had it. That would mean going to specialist most likely if info on the drive warranted the cost
PS - the clue to my answer for questions 2, is in the words "cannot be adjusted" ... so I would assume that all efforts to make adjustments, i.e. the other four alternatives, have all been tried and failed!
If only one answer is correct in each then the hard drive is clearly displaying signs of mechanical problems. Drives do not click when the MBR is corrupt, the head reads the MBR finds nothing so does nothing. Therefore I would go for the data will need to be recovered by a specialist.
In the second the machine is running on the basic windows driver and so need the correct drivers installed.
The first - as most above say - "the data may be retrievable by a specialist"
The second one, the question itself is not great.
If the resolution cannot be adjusted BY ANY MEANS then the card should be replaced. However, the first line of attack would always be to re-install the driver, as lack of or a corrupt driver could be responsible.
It all hinges on the original premise of the question, as you could interpret it to mean different things (like the resolution cannot be altered even though I've already tried a number of things including re-installing the graphics driver).