Hello there, my friend has just range me that she's got a slight problem on her laptop, which is vista.....and i told her to do a system restore...but it will only go back as far as dec 17th,.....we need it to go back to at least december 10th....at the latest or at least anytime first week in december. Any way to do this pls?? We tried to create a system restore point but it would only give 17th dec as the earliest,.....and thats where the problem lies....we need it to go back further then 17th
Under system restore I assume that friend has selected choose a different restore point this will only show the last 5 days. Below this list you should see a box show restore points older than 5 days put a tick in box. If more restore point are available they will show.
The main problem why she wishes to do this is becos, there are 2 users on the laptop,....and she can no longer get internet access via her own user account, but the 2nd user account works fine with internet access. She's scanned for viruses, but thers nothing.......her own user account has a password, but the 2nd one has no password,.....any suggestions pls??