I am unable to perform system restore with Kaspersky. Each time it says, "unable to complete, an antivirus programme is using a file.
What do I have to turn off to get system restore to work?
Disable your Anti Virus temporarily and try a system restore again.
Do it in safe mode if disabling Kaspersky doesn't work.
It's probably doing a background scan. If you right click on the Kaspersky symbol in the system tray then you can pause protection and set a time during which you should be able to do the system restore.
Thanks, tried all of these and none worked!
The only time I managed to get system restore to work was when I disabled absolutely everything in Kaspersky.
This article is relevant and should help Kaspersky Support
If you click on 3 Disable the application's self defence then you can see what to do next.
Thanks for that. Not tried it yet but it was driving me nuts!
Disabling Self Defence allows system restore.
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