System Restore doesn't work

  twitcher 15:48 06 Jun 2008

I have just purchased a new HP PC running Vista Home Premium. I have had major problems with the new system, one of which is that System Restore won't work properly. It will load (after about 5 minutes) and will create a new restore point but, when I try restore to an earlier time, it goes through the motions for about 10 to 15 minutes but fails to restore. I get a message saying that due to an error (unspecified) no files were changed. Can anybody help please?

  Terry Brown 15:51 06 Jun 2008

My suggestion, Do not mess about with it, contact the retailer as it a faulty item and demand a replacement or your money back.

  crosstrainer 15:52 06 Jun 2008

Have a look here:

click here

Enter make and model, or you can email them. The machine is new, so they should help you. It's under warranty, so contact them first.

  twitcher 10:00 07 Jun 2008

Many thanks, I've started by emailing HP and see what they come up with.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Huawei MateBook X Pro review: Hands-on

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?