Sublimation printer fake paper jam

  lesley w 05:07 21 May 2018

I have an old Ricoh sub printer: Aficio SG 3110 DNw v4. It has been great for years, now it suddenly refuses to work, with the Paper Jam or Misfeed message displaying. I have checked all the usual places and cannot see any stray paper. I have reloaded the paper several times - no joy. Any suggestions?

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