strong colour cast from scanner

  Skeletor 00:17 14 Jan 2007

I've had a Visioneer 9020 scanner for about 5 years. Until about a week ago it's worked without any problem. Now though, it's developed a strange fault whereby the scans (and previews) appear either yellow, green or any other colour of the rainbow (seems totally random). You can still see the content of the document or photo but with an incredibly strong colour cast.
It's an intermittent fault, as sometimes the scanner works perfectly.
I have uninstalled the scanner driver and Paperport software and re-installed according to instructions on the Visioneer site. This seemed to fix it temporarily, but now the problem has reappeared. If I reboot then this usually fixes it for a short while.

Any help much appreciated.

Win XP Home
1.5 GB RAM
2.66 GHz
250GB HD


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?