Yesterday, in his infinite wisdom one of my neighbours downloaded and installed Stopzilla which he took to be a free antispyware programme. Now when he tries to boot up he receives the error code 0x80004005 before the Windows splash screen and then receives further messages with reference to the activation code and it will not go any further. You are also unable to start in Safe Mode and upon googling I find that with regard to error x800045005 it states “a third party backup utility or an antivirus programme interferes with the installation of Windows XP.” I note that there are people out there who commented on Stopzilla but with reference to being unable to uninstall and find that it is not a free programme. He had no problems whatsoever prior to the installtion of Stopzilla and I believe that Stopzilla has caused the problem On the Microsoft website I have discovered a workaround. Does anyone know of any other way of resolving the problem? (easily?)
Use the XP cd to boot to the recovery console and perform a system restore from there. click here Ignore the bits which says CHKDSK and FIXBOOT. Only use this to get a restore point prior to Stopzilla was installed
It must be a hardware fault then as when you boot from a cd that is the only data which is used (apart from the BIOS) You could try setting the BIOS to defaults then just changing the boot order to CD first.