stop 00021 unknown hard error on blue screen

  Halmer 06:40 07 Jul 2006

My lad's PC wont boot up Windows XP.he is getting an eror message in the top left hand corner similar to the one in the title.

For some reason it is running a disc check on every boot up. Any ideas what this message means please. I wonder if the hard drive's failed.

  Diodorus Siculus 06:51 07 Jul 2006

Could be a hard drive problem alright.

What sort of recovery media do you have? EG Win XP CD, recovery disks etc?

If the XP CD, try booting with it and choose a repair install:

click here
How to Perform a Windows XP Repair Install

  Halmer 06:55 07 Jul 2006

I'll give it a go.

I have the original disk somewhere.

  Halmer 21:32 07 Jul 2006

Didn't work.

Looks like it's finished.

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