still got printer problem

  smudger201 20:01 04 Dec 2003
Locked

Ive just installed a new printer ( hp office jet v45 )via my USB . I then downloaded the new drivers from the website.printed two test pages fine the third got an error message ( document failed to print ). Ive uninstalled and reinstalled 5 times , a couple of times ive tried just using windows xp drivers but i still got only 2 test prints.

  recap 20:06 04 Dec 2003

Can you print a normal document rather than trying to print test pages?

  Djohn 20:14 04 Dec 2003

Same as recap, also did you remember to disconnect your printer from the PC before installing the new drivers?

  BBez 20:18 04 Dec 2003

" couple of times ive tried just using windows xp drivers".

Is it XP u'r using or 2000. If it is XP, is it a USB 2.0 port the printer is connected to?

and,

are you running Service Pack 1 in XP which contains a USB 2.0 patch for AMD/Via chipsets...

  smudger201 21:26 04 Dec 2003

Thanks guys im getting there. I can know print in word or paint but still unable to print web pages.

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