startpage.19.J infected my PC

  MikejgL 20:17 18 Apr 2005
Locked

I'm sure I'm not the only one! Can anyone help me get rid of it?

  VoG II 20:21 18 Apr 2005

Try a² click here

  Tycho 23:41 26 May 2005

AVG detects it but cannot, as far as I can tell, get rid of it.

T

  Tycho 23:41 26 May 2005

AVG detects it but cannot, as far as I can tell, get rid of it.

T

  johnnyrocker 23:47 26 May 2005

what os , what anti spyware etc on board?

johnny.

  Tycho 00:06 27 May 2005

I am not at all sure that I should be hijacking this thread but it seems to have been dormant for a while.

I am trying to sort out a colleagues laptop running XP Home SP1. Her Norton AV was monthes out of date so I uninstalled it and installed AVG. AVG did not detect it on the first run but I then upgraded with all the latest bits and it found two trojans: Downloader and Startpage 19.J.

I use AVG to delete Downloader and that seems to have gone. I have deleted dozens of copies of Startpage and it immediately comes back again. It is not reinfecting from the internet because I have been through the routine a few times while disconnected.

Any advice would be gratefully received.

T

  Tycho 00:07 27 May 2005

I have not yet tried A squared. Do I need to get rid of AVG before I instal Asquared?

T

  VoG II 07:40 27 May 2005

No.

  g0slp 07:46 27 May 2005

Did you disable System Restore before deleting Startpage? I'm not familiar with this particular trojan, but from threads on similar problems that seems to be a necessary action.

(Obviously don't forget to reactivate afterwards!).

Hope this helps.

  Tycho 07:47 27 May 2005

Thanks, VoG.

That is the best sort of answer. even I as a slow reader don't take long to absorb the import of that!

T

  Tycho 09:09 27 May 2005

No I didn't. I use W2K normally and don't know how to disable system restore. I imagine that it's easy to fnd out from the help, though.

I have a go in a few minutes.

T

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