Hi – I have a problem with the Start button and Search option in that neither will work. Nothing happens when I either left-or right click so I can’t get to msconfig to run sfc /scannow. I’ve obviously googled the problem but got lost amidst talk of Powershell and suchlike. I only have one restore point from 23 June following a critical update but I don’t know what’s happed to the earlier restore points I had.
It also means that I can't access any Apps etc.
One option says to remove Cortana but I don’t have it turned on and cannot find it anyway, it’s not shown in Programmes and features in Control Panel. The only way I can switch off is to Ctrl-Alt-Del and use the power button there.
Yes, I tried the first suggestion and if I change the icon to the search bar, that's greyed out. I think I may have broken it: I rebooted and got a message saying 'explorer.exe - System warning. Unknown hard error'. Then it carried on as normal, as my book was resting on the Enter key!