SpyWareBlaster error with Firefox

  phil.smith 20:12 16 Apr 2008

I have tried to access Spywareblaster but when it gets to the screen to protect Cookies on Firefox I get an "Error: Access violation at 0x005F71FC (tried to read 0x06FA0410) program terminated" message. I can protect Internet Explorer and Restricted sites but not Firefox.
I have reinstalled Spywareblaster and checked Firefox for updates.

Any thoughts please?

  Earthsea 20:21 16 Apr 2008

You're not alone click here=

  phil.smith 20:24 16 Apr 2008

Thanks Earthsea - I also updated my Spybot just before I went to Spywareblaster - must be something to do with that - but what?????

  skidzy 20:30 16 Apr 2008

Ive had the same problem earlier tonight,on closing Spywareblaster and reopening it updated fine.

  Earthsea 20:33 16 Apr 2008

If that doesn't work, disabling Firefox immunization in Spybot should allow you to use Spywareblaster. Do that for now and wait for Spybot to fix the problem.

  phil.smith 21:04 16 Apr 2008

Closing Spywareblaster and reopening did not change anything unfortunately so I have left Firefox disabled for the time being.

  Sea Urchin 21:07 16 Apr 2008

To undo the immunization for Firefox:

Go into Spybot » Immunize.
Right click on the right hand pane and select "Deselect all".
Check just those items listed as "Firefox".
Click the "Undo" button at the top of the right pane.

This will enable full use of Spywareblaster until the Spybot problem is fixed

  phil.smith 21:18 16 Apr 2008

Thanks Sea Urchin - have done that.

  kdt 21:37 16 Apr 2008

thanks sea urchin but now what to do will immunise start the problem again with spybot? just done what you suggested & spyblaster seems ok.does this mean next spybot updates leave firefox unchecked for immunisation?

  Sea Urchin 22:10 16 Apr 2008

Only once a week updates for Spybot (Wednesdays) so hopefully by next week it will be remedied. You can of course still update Spybot - just not run Immunize while this problem exists

  hiwatt 11:12 17 Apr 2008

There was more updates from spybot today and the problem with spywareblaster is sorted noe.

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