Hello out there I hope you may be able to advise me on this one.
I have just installed, Spybot S+D, Microsoft anti spyware, avg virus scanner and spyware blaster on my mothers PC as she suspected "something was wrong" never had a firewall or up to date virus scanner! Anyway ran them all and found two with MS scanner and thirteen with spybot, found four trojans with AVG, instructed the programs to remove the said items, restarted, ran all again and found the same two with the microsoft scanner, but nothing else, started in safemode third time ran again and found another trojan with AVG and the same two with MS antispy. The problem is how do I remove the two that MS keeps finding? names "E2give & Prutect" OS Win 2000 all now updated, as this had not been done for two years either
Buchanan 35, thanks got that ready to be installed, she will get one of those too. Gandalf i will try your advise first as seems less complicated. Santos7 seems very detailed, but perhaps slightly more difficult. this will be my backup plan
If you post at one of these forum's experts for malware removal will be able to assist you in getting you clean.
click here (mine is on that list - and listed below.)
It is very rare for the need to reistall but when done should result in a clean system.
Do take the advise of this topic at my own forum for the sort of security programs that you need to have running. Get them downloaded BEFORE doing the reinstall, so you can install at least the AV and firewall before going on the internet.