carnoustiejim 18:23 29 Jul 2008

hi just been upgrading my router after which my pc is infected with lots of spyware
router dg834g v3 firewall has changed to unsecure
how do i reset it
ultimate cleaner 2007 is now my start up page
windows sec/alert
super anti spyware alert to allow or block change in home page when i click block it stays the same
critical system warning alert probably infected with s/ware version anti virus remover 2008 on line protection
im on my neices pc as i cant get into internet explorer tried to change back to goooglebut it kept going back to ultimate cleaner 2007 homepage
thanks for any help kirriejim===wxp home

  mfletch 18:29 29 Jul 2008

Download and do a quick scan with this,

MBAM/ Malwarebytes/ Antimalware click here

Also donot protect your home page with SAS as you are protecting the wrong page,

We can sort that out later

  mfletch 18:31 29 Jul 2008

If you have no internet download it to a pen drive and then install it to your computer

  carnoustiejim 19:36 30 Jul 2008

Uncle came and copied software MBAM onto pen drive,software wont open on his machine.
On start menu he has lost everything,programs,c-drive etc..only items still on are access and default.
In task bar on the right hand sidemessage from yesterday saying virus alert.
Any ideas what I can try?
Also when clicking on to MBAM setup message saying virus alert.

  birdface 09:07 31 Jul 2008

Can you try running the security programs in safe mode.[just keep tapping F8 as computer starts.

  provider 2 10:56 31 Jul 2008

"Virus Alert" beside the time?

Some information: click here

A visit to a malware removal forum will be necessary, I think.

  carnoustiejim 16:28 01 Aug 2008

Thanks for further advice on this matter.
Will let you know how I get on.

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