IN my experience, the SPAM folder is available only in your WEBmail (Internet Explorer>log into your ISP's website> go to Mail). Perhaps you've been in the habit of accessing all your mail via Webmail. But if you receive your mail via something like Windows Mail(Vista) or Outlook Express (earlier operating systems)the only option is "Junk email". Graham's route will enable you to change the settings for Spam (and other stuff)but you won't be able to see the spam there.If you use btinternet I would strongly advise that you check in Webmail spam at least once a month for anything that is NOT spam but which btinternet has decided IS spam and has put there without reference to you. Believe me, they have vivid imaginations!
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