Sony Micro Vault Flash Drive

  AndyJ 14:15 01 Feb 2004
Locked

I have a Sony Microvault Flash 128MB Flash drive which has been working correctly for several months - just plug it in and away you go.

Now whenever I plug it in I get a "New security device found" and "insert install disk supplied with item"; this is regardless of whether I plug into Main PC or Laptop. So I cannot get access.

The item has never been password locked and I have put in the disc supplied with the drive (which is mainly used for setting password protection). As I say, I've not altered anything and always stopped the device correctly before disconnecting.

But no joy; all other USB devices working perfectly. Any ideas - or anyone encountered this problem?

  jonnytub 14:41 01 Feb 2004

a

  AndyJ 15:05 01 Feb 2004

No, there's no switch on the drive. Security settings are done via software (which I've never done). Just to be on safe side I downloaded updated security software from Sony - but it says "No Micro Vault found"; it also says no drivers required for XP, which I'm using.

It's a mystery.

  jonnytub 15:49 01 Feb 2004

if it's still under warranty take it back, it sounds like a hardware fault.

  AndyJ 16:32 01 Feb 2004

I'm beginning to think you're probably right. I've emailed Sony, so I'll see if I get a response from them; plus it's still in warranty, so I'll give Dabs a bell tomorrow.

Stay tuned for further progress/results

  AndyJ 16:17 03 Feb 2004

I asked Sony if there was something I had done or was the unit faulty, and the reply I got was "Unfortunately, we are unable to advise on possible faults or repairs via
e-mail"....very helpful...must buy from them again !

Anyway I've concluded it's kaput, so I'll try and get it replaced (if I can find the darn warranty invoice)

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