i have got new software for childs toy dog. when i put it in drive it makes noises and the little disc appears then just stops. when i go into the drive and double click it is just blank. please help as this was 3 year old xmas present.
Just to be clear about this, you've hooked up the toy to the computer (USB?) and put the CD (I presume it's a CD?) into the drive. The CD won't autorun, so you've browsed to the drive in Windows Explorer (or My Computer) and found that the drive hasn't recognised the disk.
Is that right?
This is probably a stupid idea, but are you sure that you've put the CD in the drive the right way up?
If you're sure that you have, then maybe you could try the CD in a different computer. If it steadfastly refuses to work, then it may be faulty, in which case you'll need to contact Fisher Price for a replacement.
One final thought, have you checked their website to see whether the software is available as a download?
thanks very much i found that you could download the software from the fisher price site and its all working ok. oh and yes i did have the disc right way round!! - think my disc drive is just not working.
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