software updates

  pat2068 19:03 05 Apr 2003
Locked

i got a new all in one printer scanner and copier a couple of months ago the software that came with it has web updates on it but every time i try to look for updates it is telling me it can't connect to the internet i have a broadband modem and i am on the net can anyone help
thanks Pat

  y_not 19:22 05 Apr 2003

Pat, sounds like your anti-virus software is doing its job!

Check the settings and allow the program access to the internet - hopefully it should sort it out

regards

Tony

  pat2068 19:25 05 Apr 2003

disabled both my anti virus and firewall and still it tells me it cant connect
thanks Pat

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