slow laptop

  android2005 15:38 08 Jan 2008

my friends laptop will only load the pages (come on properly) after about 2 hours of turning on.he has loads of companies advertising to get rid of all his viruses.can anybody help??

  Clapton is God 15:55 08 Jan 2008

2 hours??? I'd be worried if it was more than 2 minutes.

What AV and anti-malware does he have?

Run a full virus scan.

Full anti-malware scan with A2, AdAware, Windows Defender for example.

Disable any unnecessary programs/processes running at start-up via msconfig.

Run a full clean up with CCleaner.

  Clapton is God 15:58 08 Jan 2008

That's just for starters.

Report back when you've done that.

It might also be wise to disable System Restore before running the scans so that any nasties which are caught in memory between restore points will be cleaned.

Don't forget to re-enable Sys Restore after scanning.

  birdface 10:21 09 Jan 2008

If the companies advertising come in the form of a pop up they are usually the problem and and then want paid to delete any malware which they have caused.Like Clapton has said .It sounds as though your friend does not have any Security programs downloaded.Or not run them .Superantispyware is quite good at getting rid of most here may be if your friend try's that and see if still having problems.Also need a good anti-virus program .What do they have installed.

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