I have given up on trying to fix a problem with Skype - keeps going round in circles.
The problem: I have 2 skype names - a redundant one (kimig1, which I have not used for years) and the one I now use regularly (kimpavey, which holds my credit and all my contacts)
Skype will only allow me to access the "old" name. The "kimpavey" account shows in My Account, and I eventually managed to retrieve my credit, but I am totally unable to access the kimpavey account withing Skype itself. Would like to have my credit back, if possible, but ESSENTIAL that I use this account, because it has all my precious contacts.
Please can anyone help?