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Skype Connection

  Spock999 22:13 23 Jul 2011

I have had to change my router to a Draytek 2710n. Evrything has been working OK except the Skype connection will not stay up. It keeps talking about the internet connection having a problem.

This is true with my Windows 7 main computer (which has never worked with Skype as it is brabnd new) and the XP laptop which previously worked.

Previously, I have not had to do anything special to make Skype work is there anything I should be doing now?


  Spock999 23:47 24 Jul 2011

No response as yet! I have been scouring the internet looking for a solution without much success. What I have discovered so far follows.

The 2710n router is renowned for reserving about 20-25% of bandwidth as part of the "switched off" QofS feature. On the upload side that is quite significant especially for Skype. I have not seen anything that stands out as a clear solution to this issue.

There is also some talk about using telnet commands to switch off the "switched off" QofS feature and increase rxpct & txpct from the auto setting to 100%. I have tried that and the improvement is marginal - at least using the testing tool (315-320 Kbps up to 340-345Kbps for uploading). I haven't yet been able to test out skype after the change.

The other issue is firmware. Mine is as follows (copied directly from the router status page:

Model Name : Vigor2710n Firmware Version : 3.3.6_232201 Build Date/Time : Oct 27 2010 17:03:51 ADSL Firmware Version : 232201_A Hardware: Annex A

I have found a new release as follows:

Firmware Version : (Release) Release Date : 14th April 2011 Build Date : 22nd March 2011 Applicable Models : Vigor2710, Vigor2710n, Vigor2710Vn, Vigor2710VDn Locale : UK Only / Annex A Only.

I am not sure whether it is worth upgrading or not. I wonder if anyone out there has done so and what their experience is?


  onthelimit1 09:01 25 Jul 2011

'This is true with my Windows 7 main computer (which has never worked with Skype as it is brabnd new)'

What do you mean? I have a 'brand new' W7 PC which works well with Skype. I've never heard of your router make, but I've had no probs with Netgear, Thompson, BT Linksys etc.

  Spock999 11:10 25 Jul 2011

It is literally true. Too many things going wrong in a short time! My main computer failed. By the time the new windows 7 PC was bought, up & running, the old router was playing up and I never had a chance to try it out on Skype with the old router.

I have no doubts that it will work with Skype when the other issues are sorted out

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