Site security gold padlock !! Help

  blackpat 09:46 09 May 2006

Hi all, I tried to get into my online credit card account this morning. I always check the site certicate before logging on, the gold padlock for checking the site is missing. I also tried my on line banking account (same company.) and it was the same there. I phoned the company and they tried from their end and said it was visable.
I deleted cookies a few days ago, I don't know if this would affect it. Any ideas?

  FatboySlim71 09:48 09 May 2006

Does https appear in the part where you can enter a web address in you browser.

  gudgulf 09:51 09 May 2006

Try clearing your temporary internet files as well if you haven't already done so.

  Genius1 10:29 09 May 2006

Try the free CCleaner application (click here) to ensure that everything is clear, then try accessing the sites again. If there is no improvement you could reinstall your browser or switch to another browser temporarily. For Firefox (click here), when the page is secure the address bar is coloured a pale shade of yellow and also (as FatboySlim71 said), 'https' is at the start of the web address.

  >steve< 22:59 09 May 2006

hi download the google toolbar its got a new app it detects fake web pages

  WhiteTruckMan 23:04 09 May 2006

that you havnt entered any details on the pages you mentioned. Better to be safe than (very) sorry.


  blackpat 06:50 10 May 2006

FATBOYSLIM. Yes, the https does appear in the web address.

GUDGULF. I cleared internet files to no avail.

GENIUS 1. I haven't tried the the cleaner yet. I'm not sure how you go about reinstalling my browser.

STEVE. I haven't tried the google toolbar yet.

WHITETRUCKMAN. No, I haven't typed in any details on any of the sites.

  FatboySlim71 22:39 10 May 2006

Try going into Internet explorer, then go into the tools menu, internet options, click on the advanced tab, and scroll down to the security section and see if Use SSL 2.0 and Use SSL 3.0 and TLS 1.0 are ticked.

  splatter 22:53 10 May 2006

Try from a friends computer??

Don't answer this f you dont want, but what bank?

Maybe somebody can try their account and see if they get a padlock.

  blackpat 09:53 11 May 2006

Hi all, decide to do a restore, going back a few days. Evrything now working ok. Many thanks for your help,

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