Shutting down computer

  Dick W 11:44 15 Jun 2004
Locked

My sister's laptop (Evesham) working on XP home keeps on shutting down when in line. The message is "This system is shutting down - NT AUTHORITY SYSTEM - Error code windows\system32\isass.exe Status code -1073741819
McAfee virus scan is up to date but I feelthat this is the sasser worm. Have also tried Spybot and all well there.
Please help! She also gets "adult" messenger popups - can these be cleared as well.
Thanks

  MAJ 11:57 15 Jun 2004

It sounds like the Sasser worm, you can get the removal tool if you click here, Dick W. Read the instructions for the patches, click here

To turn off the Mesenger Service to stop the Messenger ads, run "ShootTheMessenger" which you can download if you click here

  Dick W 14:33 15 Jun 2004

Sorry MAJ - still doing it despite fxsasser being downloaded and run twice - worm not found according to the tool. Shootthemessanger unable to stop the unwanted popups still.

Any other ideas - thanks for your help so far...

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