Shockwave install problem

  Sparky3327 19:27 25 Aug 2008

My XP-run PC wouldn't run Adobe Shockwave Player so I thought I'd better uninstall and start again.
I went through the recommended steps and went to install it again, but my PC just won't have it.
There's just no response from the download site, and a small red x where the Install button should be.
Any ideas?

  rdave13 19:46 25 Aug 2008

Try uninstalling, rebooting and reinstalling from here; click here

  Sparky3327 21:06 25 Aug 2008

Thanks for the quick reply reply rdave, but it's still not happening.
Followed instructions to the letter, but everything is the same as it was.
Still an annoying red x where the Install button should be!

  rdave13 21:14 25 Aug 2008

Uninstall flash player; click here .Make sure all browsers closed when uninstalling.
Re-install Flash player; click here . Remember to untick Google toolbar if not required.

  Sparky3327 21:47 25 Aug 2008

Just done that rdave, but same still applies.

  rdave13 22:00 25 Aug 2008

Ok, try here; click here

  rdave13 22:01 25 Aug 2008

Just install 'over the top'.

  Sparky3327 11:37 26 Aug 2008

I really thought I'd done it, rdave, but no.
Same old, same old I'm afraid.
It installed ok, but applications requiring shockwave won't run. That x just appears where the game should be.

  rdave13 15:37 26 Aug 2008

Try this Adobe site to test Flash and Shockwave players; click here

  baldydave 17:39 26 Aug 2008

Have you got Norton installed?
I recently came across the same thing and it turned out Norton was blocking it.
Luckily Norton was out of date so I removed it completely and installed new antivirus/firewall,shockwave worked straight away.
Hope this helps,

  Sparky3327 18:39 26 Aug 2008

rdave, tried the test and it's not working. Does that mean it didn't install properly or something's stopping it from running correctly?

baldydave, not got Norton, got Mcafee and all seems ok.

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