I am running ME and had a problem with shell32.dll file message? I used a start up disk to correct it and now computer starts and runs OK. Problem is I was running BT Broadband and cannot remove and re-install drivers etc. Have spoken to BT who passed me on to another contact who seemed lost and could not advise me! They have advised a new format of the drive and a re-load of all my software. I do not have ME disk as software was pre-loaded when I purchased the computer. Do I need to buy ME disks and if so what version, or is there another way around the problem?